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Basic
requirements
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Q:What are the age limits?
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Usually
18-30 with some exceptions
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Q:What are
the height requirements?
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Usually
a minimum of 1.58 metres
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Q:What
qualifications do I need?
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A
matric is a pre-requisite, and in a few cases, a Cabin Crew licence. Most airlines will look for some experience in serving people in a
hospitality role.
Extra languages will be to your advantage.
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Q:What
are some other requirements?
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You
should be able to swim, have a good attitude towards customer care, and be
able to work well in a team.
For overseas positions you will need a passport.
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Working
Conditions
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Q:Will
I be required to work away from home?
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Yes,
during your roster period you may be required to stay away overnight and
on occasions multiple nights. This is less likely if you are working in the domestic
operation.
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Q:Is
the position full time?
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Most
Cabin Crew are employed on a full time basis.
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Q:Can
flight attendants be part time?
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Certain
charter airlines employ part-time crew, but usually would be looking for
crew with prior full-time experience.
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Q:Will
I have weekends and public holidays off?
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No,
you will be required to work on some weekends and public holidays. All the
work is shift work. Your roster will be arranged to provide a fair
distribution of good and bad patterns.
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Q:Am
I entitled to discounted airline travel?
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Yes,
you will usually be entitled to staff travel after successfully completing
your airline training.
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Q:Where
are your current bases?
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Currently
crew operate out of the following bases for Domestic operation:
Johannesburg, Cape Town, Durban, Port Elizabeth. For International operation there are the following bases: London, Abu
Dhabi, Dubai, Doha
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Training
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Q:How
do I get training?
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Training
has 2 elements - licence training and airline training. Licence training
is what one could complete prior to appointment and airline training is
performed once you have been offered a position.
You have plenty of choice regarding licence training and we strongly
advise you to shop around. During our orientation
workshop we will give you information on all the options.
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Q:What
does training involve?
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The
training program is quite demanding and will cover a variety of topics
including customer service, medical aviation, aircraft and personal safety
and emergency procedures. The courses are intensive but are delivered in a
fun and informative way with experienced trainers ensuring that you will
be confident and ready to take to the skies.There is both theory and
practical training.
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Q:How
long is training?
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A
minimum of 4 weeks training is required for you to be allowed to sit the
national Cabin Crew exams.
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Finding
Positions
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Q:Where
are Cabin Crew jobs advertised?
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In
newspapers, websites, and by email alerts. You need to be
constantly on the lookout as adverts usually only appear once. If you are
registered with us, we will always email you when we pick up adverts.
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Q:What
do airlines look for in Cabin Crew?
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When
seeking to identify those with potential for Cabin Crew, irrespective of
nationality, airlines are looking for a positive attitude, confidence,
flexibility, maturity, a friendly disposition, and importantly a genuine passion to help others and to provide quality
service. As the job can be very tiring and very busy we would also look
for those with a resilience and commitment to continually perform well.
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Cabin
Crew Introductory Workshop
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Q:What should I wear to attend the workshop?
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It would be advantageous to come dressed as though you were attending a
cabin crew interview. It will give us chance to see what you would wear
for official interview. We would recommend smart dress.
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Q:How many people will be on the workshop?
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A:
We will have a maximum of 20 people, although you will be split into
smaller working groups and have an opportunity to be one on one with your tutor.
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Q:
Will I receive a certificate?
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A:
Yes. You will be provided with a personal report and a completion of
course certificate.
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Q:
How do I know that the course is up to date?
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A:
Our own staff are currently recruiting and attending airline interviews to
keep up to date with any new techniques. Updates are continually carried out in line with
any changes.
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