Cabin Crew Frequently Asked Questions

Basic requirements

Q:What are the age limits?

Usually 18-30 with some exceptions

Q:What are the height requirements?

Usually a minimum of 1.58 metres

Q:What qualifications do I need?

A matric is a pre-requisite, and in a few cases, a Cabin Crew licence. Most airlines will look for some experience in serving people in a hospitality role. Extra languages will be to your advantage.

Q:What are some other requirements?

You should be able to swim, have a good attitude towards customer care, and be able to work well in a team. For overseas positions you will need a passport.

Working Conditions

Q:Will I be required to work away from home?

Yes, during your roster period you may be required to stay away overnight and on occasions multiple nights. This is less likely if you are working in the domestic operation.

Q:Is the position full time?

Most Cabin Crew are employed on a full time basis.

Q:Can flight attendants be part time?

Certain charter airlines employ part-time crew, but usually would be looking for crew with prior full-time experience.

Q:Will I have weekends and public holidays off?

No, you will be required to work on some weekends and public holidays. All the work is shift work. Your roster will be arranged to provide a fair distribution of good and bad patterns.

Q:Am I entitled to discounted airline travel?

Yes, you will usually be entitled to staff travel after successfully completing your airline training.

Q:Where are your current bases?

Currently crew operate out of the following bases for Domestic operation: Johannesburg, Cape Town, Durban, Port Elizabeth. For International operation there are the following bases: London, Abu Dhabi, Dubai, Doha


Q:How do I get training?

Training has 2 elements - licence training and airline training. Licence training is what one could complete prior to appointment and airline training is performed once you have been offered a position. You have plenty of choice regarding licence training and we strongly advise you to shop around. During our orientation workshop we will give you information on all the options.

Q:What does training involve?

The training program is quite demanding and will cover a variety of topics including customer service, medical aviation, aircraft and personal safety and emergency procedures. The courses are intensive but are delivered in a fun and informative way with experienced trainers ensuring that you will be confident and ready to take to the skies.There is both theory and practical training.

Q:How long is training?

A minimum of 4 weeks training is required for you to be allowed to sit the national Cabin Crew exams.

Finding Positions  

Q:Where are Cabin Crew jobs advertised?

In  newspapers, websites, and by email alerts. You need to be constantly on the lookout as adverts usually only appear once. If you are registered with us, we will always email you when we pick up adverts.

Q:What do airlines look for in Cabin Crew?

When seeking to identify those with potential for Cabin Crew, irrespective of nationality, airlines are looking for a positive attitude, confidence, flexibility, maturity, a friendly disposition, and importantly a genuine passion to help others and to provide quality service. As the job can be very tiring and very busy we would also look for those with a resilience and commitment to continually perform well.

Cabin Crew Introductory Workshop

Q:What should I wear to attend the workshop?

It would be advantageous to come dressed as though you were attending a cabin crew interview. It will give us chance to see what you would wear for official interview. We would recommend smart dress.

Q:How many people will be on the workshop?

A: We will have a maximum of 20 people, although you will be split into smaller working groups and have an opportunity to be one on one with your tutor.

Q: Will I receive a certificate?

A: Yes. You will be provided with a personal report and a completion of course certificate.

Q: How do I know that the course is up to date?

A: Our own staff are currently recruiting and attending airline interviews to keep up to date with any new techniques. Updates are continually carried out in line with any changes.

If we did not manage to answer your question ask it here: Cabin Crew Enquiry Form 

Partner links:Cranfield,EPT Aviation,IH Dynamics,Sportstours,RestaurantStaff,StaffWeb,WebbElgin